We have credit card payment, virtual ATM, and supermarket pickup.

Please leave a message under the order or call the customer service hotline, and we will return the points to your account.

Please leave a message under the order or call the customer service hotline. We will check whether the order has been shipped. If it is shipped, we will not be able to cancel the order for you.

Points for canceled orders will not be returned. Only cancellations due to product defects or out-of-stock will be handled on a case-by-case basis and points will be refunded.

Please leave a message under the order or call the customer service hotline, and we will check whether the order has been shipped. If shipping: Please make changes after receiving the phone call from the home delivery driver. If the goods have not been shipped: We will help you change your address.

Please leave a message under the order or call the customer service hotline, and we will check whether the order has been shipped. If shipped: No changes can be made. If the goods are not shipped: We will help you change the over-pickup address.

若您1年內使用超商貨到付款累積2次(含)以上未取包裹記錄，將從第一筆訂單不成立日期算起，限制使用貨到付款功能及超商取貨功能，敬請見諒！

若因未取貨導致超商取貨功能被限制，在限制期間內請先使用其他付款方式進行交易（付款後選用宅配），如凍結後1年內持續有累積未取消/退貨之正式訂單紀錄2筆，且沒有增加其他包裹未取紀錄，將由系統自動判定恢復您的超商取貨功能，恢復時間請留意系統顯示。